You know how to make people happy.

You've found dream clients, but you want MORE of them.

Is tackling unexpected situations a big stressor in your business?

Do you feel like your clients end up happy but at your expense?

Do you stress about imaginary situations in your business?

Do you often play out the worst-case scenario in your head?

 INTRODUCING

 
 

The better experience you have ➡️ the better experience you create ➡️ the better experience your clients have.

Learn to turn those dumpster fire situations that you put out with tears into EASY WIN-WIN scenarios.


PART One: Creating Next level Customer Service experiences

⚡️ The mindset of not chasing leads

⚡️ How your energy attracts the right people and repels the wrong people

⚡️ Connecting with a customer on a new level from day one

⚡️ Getting 5-star reviews without asking

Part one is the VIBE, so you can avoid the rotten ones from day one. After that, it's in the energy you want to attract and managing your power to keep those clients coming. It's the mindset & energy + the practical ways to handle clients from the beginning to keep them happy. It's being the boss and not letting them be the boss of you.



PART Two: Handling Mistakes and Poor Feedback Like a Pro

⚡️ Reviews + feedback

⚡️ Handling feedback like a pro

⚡️ Disconnecting from negative feedback

⚡️ How to ask for and manage productive feedback

Part two is what to do when shit hits the fan. This is how you can avoid the bad review and how to handle the problem and turn them into opportunities, NOT disasters.

PArt one is more mindset
Part two is more practical.
The magic happens when you combine the two

 
 

✔️ A two part video training

✔️ Actionable steps to help you attract the right clients now

✔️ My trick for defusing situations and always ending with a win-win

✔️ Journal Prompts

✔️ Homework

✔️ Affirmations

LEARN

HOW TO REACH MORE IDEAL CLIENTS.

HOW TO LEAD YOUR CLIENTS instead of just responding.

How to MANAGE feedback, not just observe it.

How to raise the vibe.

How to deal with unhappy customers, 1-star reviews, slander, and extortion. No, it's not legal advice, but it is HOW to be in the right mind to handle these issues with ease and grace. Practical tips to help you respond + mindset tips to help you stay on track and not let it ruin your week.

 

SO many “aha” moments for me

“This class unlocked SO many “aha” moments for me. I always felt like an imposter with my pricing… but this class made me realize my price is legit. This class totally challenged the way I was thinking about sales… and gave me confidence I needed to go out there and start owning my price and converting the right leads. Seriously one of my favorite masterclasses ever… Carley makes a lot of great stuff but this one is GOLD!”

CINDY

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